Find answers to our Frequently Asked Questions.
AA

How can we help you?

Please DO NOT include private account information in unsecure emails to A+FCU.

Phone

We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.

AUDI 24-Hour Touchtone Teller

512.302.6800 | 800.252.8148

Member Contact Center

512.302.6800 | 800.252.8148

  • Monday-Friday 8 am – 7 pm
  • Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
  • Debit Card: 800.335.4583
  • Consumer Credit Card: 800.558.3424
  • Business Credit Card: 866.552.8855
  • Learn More >
Opt Out of Credit Card Offers

888.567.8688 | Learn More >

A+FCU Routing Number: 314977104

Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?

Mail

A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761

For questions regarding credit union policies and procedures:
Supervisory Committee
P.O. Box 15102
Austin, TX 78761

Administration

For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email administration@aplusfcu.org.