Our drive-thrus are open, but lobbies are temporarily closed. Click here for COVID-19 updates.

Find answers to our Frequently Asked Questions.
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Phone

We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.

AUDI, the Automated Teller

512.302.6800 | 800.252.8148

Member Contact Center

512.302.6800 | 800.252.8148

  • Monday-Friday 8 am – 7 pm
  • Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
  • Debit Card: 800.335.4583
  • Consumer Credit Card: 800.558.3424
  • Business Credit Card: 866.552.8855
  • Learn More >
Opt Out of Credit Card Offers

888.567.8688 | Learn More >

A+FCU Routing Number: 314977104

Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?

Mail

A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761

For questions regarding credit union policies and procedures:
Supervisory Committee
P.O. Box 15102
Austin, TX 78761

Send a Secure Message

If you’re an A+FCU member, you can send us a secure message after logging in through A+ Online Banking or the A+ Mobile App. Click here to see our how-to video.

COVID-19 Help

To discuss consumer loan and mortgage repayment options, please call our Lending team at 512.421.2874.

To learn more about business loan options, including the SBA Paycheck Protection Program, click here

How can we help you?

Please DO NOT include private account information in unsecure emails to A+FCU.

Administration

For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email administration@aplusfcu.org.