Find answers to our Frequently Asked Questions.
Request an Appointment

Need to schedule an in-branch appointment? Click the button to request an appointment and a team member from that branch will reach out to schedule. Appointments are only available during normal branch hours: Monday – Friday 9 am – 5 pm, Saturdays 10 am – 1 pm.

REQUEST 

Phone

We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.

AUDI, the Automated Teller

512.302.6800 | 800.252.8148

Member Contact Center

512.302.6800 | 800.252.8148

  • Monday-Friday 8 am – 7 pm
  • Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
Opt Out of Credit Card Offers

888.567.8688 | Learn More >

Mail

A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761

For questions regarding credit union policies and procedures: 

Supervisory Committee
P.O. Box 15102
Austin, TX 78761

A+FCU Routing Number: 314977104

Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?

LEARN MORE 

Send a Secure Message

If you’re an A+FCU member, you can send us a secure message after logging in through A+ Online Banking or the A+ Mobile App. Click here to see our how-to video.

COVID-19 Help

To discuss consumer loan and mortgage repayment options, please call our Lending team at 512.421.2874.

To learn more about business loan options available to current A+FCU business members, click here.

How can we help you?

Please DO NOT include private account information in unsecure emails to A+FCU.

Administration

For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email administration@aplusfcu.org.