Contact Us
Give us a shout (or a call or an email or come on by)!
Hi! Whenever you need help with your financial needs, plans, hopes and dreams we’re ready to help, and there are plenty of ways to get in touch with us.
Phone
We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.
AUDI, the Automated Teller
Member Contact Center
- Monday-Friday 8 am – 7 pm
- Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
- Debit Card: 800.335.4583
- Consumer Credit Card: 800.558.3424
- Business Credit Card: 866.552.8855
- Learn More >
Opt Out of Credit Card Offers
A+FCU Routing Number: 314977104
Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?
A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761
For questions regarding credit union policies and procedures:
Supervisory Committee
P.O. Box 15102
Austin, TX 78761
Send a Secure Message
If you’re an A+FCU member, you can send us a secure message after logging in through A+ Online Banking or the A+ Mobile App. Click here to see our how-to video.
COVID-19 Help
To discuss consumer loan and mortgage repayment options, please call our Lending team at 512.421.2874.
To learn more about business loan options available to current A+FCU business members, click here.
How can we help you?
Please DO NOT include private account information in unsecure emails to A+FCU.
Administration
For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email administration@aplusfcu.org.