Contact Us
Give us a shout (or a call or an email or come on by)!
Hi! Whenever you need help with your financial needs, plans, hopes and dreams we’re ready to help, and there are plenty of ways to get in touch with us.
Request an Appointment
Need to schedule an in-branch appointment? Click the button to request an appointment and a team member from that branch will reach out to schedule. Appointments are only available during normal branch hours: Monday – Friday 9 am – 5 pm, Saturdays 10 am – 1 pm.
Phone
Please note: we’re experiencing high call volume leading to longer than normal hold times.
We provide help and guidance over the phone, as well as tools to use your debit and credit cards and manage your loans.
AUDI, the Automated Teller
Member Contact Center
- Monday-Friday 8 am – 6 pm
- Saturday 10 am – 1 pm
Cards (To Activate, Report Lost or Stolen)
- Debit Card: 800.335.4583
- Consumer Credit Card: 800.558.3424
- Business Credit Card: 866.552.8855
- Learn More >
Opt Out of Credit Card Offers
A+ Federal Credit Union
P.O. Box 14867
Austin, TX 78761
For questions regarding credit union policies and procedures:
Supervisory Committee
P.O. Box 15102
Austin, TX 78761
A+FCU Routing Number: 314977104
Not sure how to find your account-specific information? Need help with direct deposit, payroll deduction, or other electronic payments?
Send a Secure Message
If you’re an A+FCU member, you can send us a secure message after logging in through A+ Online Banking or the A+ Mobile App. Click here to see our how-to video.
COVID-19 Help
To discuss consumer loan and mortgage repayment options, please call our Lending team at 512.421.2874.
To learn more about business loan options available to current A+FCU business members, click here.
Administration
For comments, suggestions, praise, or concerns about A+FCU’s service, staff, procedures, or policies, please email [email protected].