Member Support
As your credit union, we’re here to help if you need assistance.
We’re Here For You – No Matter What Life Brings
When unexpected events like a government shutdown or a natural disaster disrupt your life, financial stress can quickly follow. At A+FCU, we understand how overwhelming these moments can be – and we’re committed to standing by your side.
Whether you’re facing missed paychecks, emergency expenses, or uncertainty about your financial future, this page is your starting point for support. Explore solutions, programs, and expert guidance designed to help you regain stability and peace of mind.
Support During The Federal Government Shutdown
We understand the federal government shutdown is impacting many in our local community. If you’re a government employee affected by these circumstances, our A+FCU team is here to help.
We offer several support options, detailed below, to assist members during this time. Please reach out to our team to learn more about how we can assist you.
For assistance with your A+FCU credit card, call the number on the back of your card.
Loan Options
Call our A+ Lending Team at 512.421.2827 for details about loan options. Our team is available:
- Monday – Friday: 9 am – 5 pm
- Saturday: 10 am – 1 pm
Existing Consumer Loan Options
If you have an existing A+ consumer, auto, RV, or personal loan, reach out to our A+ Loan Support Team at 512.533.4216. The team is available to discuss options:
- Monday – Friday: 9 am – 5 pm
Existing Home Loan Options
If you have an A+ Mortgage, call our Collections team at 512.302.6887 to get assistance with your home loan options. The team is available:
- Monday – Friday: 8:30 am – 5:30 pm
BALANCE
Take advantage of free financial education from our partner, BALANCE. From confidential coaching to videos and articles, get the resources you need to help with your fiscal matters.
Additional Resources
Take advantage of the various resources available to you as an A+FCU member to help navigate life’s challenges.
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