Find answers to our Frequently Asked Questions.
Posted September 4, 2020

Our business community is facing financial difficulties as a result of COVID-19. As your credit union, we’re here to help. 

Business Assistance

If you need assistance related to your A+FCU business accounts or loans, please call our Business Lending team at 512.302.6889.

Payment Protection Program (PPP) Forgiveness

If you have a PPP loan, we recommend reviewing the information provided on the Small Business Administration (SBA) website to determine if you would like to apply for loan forgiveness.

If you decide to move forward with the loan forgiveness application, you’ll need:

  • SBA Loan number
  • Loan amount
  • PPP Loan disbursement date
  • First payment due date

Visit the SBA website for the application, application instructions, and a list of commonly asked questions.

We’ll continue to monitor the PPP loan situation. If you have any questions or have a PPP Loan with A+FCU and want to submit an application, please reach out.



A+FCU COVID-19 Resources

During this difficult time, we want to make sure we’re doing everything we can to protect our members and employees – both financially and physically. Find lobby updates, location information, resources, and more on our website.


A benefit of your membership is free financial counseling with our partner, BALANCE. To speak with a financial counselor, call 800.777.7526, Monday – Thursday 9:30 am – 8 pm, Fridays 9:30 am – 7 pm, and Saturdays 11 am – 4 pm. They also offer resources like the Surviving a Financial Crisis Toolkit. Bilingual representatives are available.

Austin Chamber

The Austin Chamber of Commerce also has resources for businesses and recommendations from the Opening Central Texas for Business Task Force, including this message for our community in the Austin, Let‘s Be a City of Us video.