Identity thieves are hard at work trying to get your personal information. Our fraud department works hard to provide you with important information regarding these scams so you can stay protected. Please read the articles below for current scams.
Fraud Alert: Callers Attempting to Obtain Account and Card Information
Members are receiving calls purporting to be from the National Credit Union Administration (NCUA) informing you that your card is being blocked due to potential fraud and to please press 1 for more information. This is a fraudulent attempt to access your accounts.
NCUA, FDIC, FinCEN, Federal Reserve and other regulators, do not call members directly. Do not provide any personal or financial information via phone or email request.
If you already have provided card information, please immediately log in to your A+ Online account to block your card. As always, keep a vigilant watch on your account and immediately report any fraudulent activity.
Think it can’t happen to you? Visit fakechecks.org to learn about various check scams.
Utility Bill Scam
Consumers have been contacted through telephone calls, fliers, social media and text messages with claims that President Obama is providing credits or applying payments to utility bills.
To receive the money, scammers claim they need the consumer’s social security and bank routing numbers.
In return, customers are given a fraudulent bank routing number to pay their utility bills through the automated telephone payment service.
The payment service initially ‘accepts’ the payment but then declines it within a few days when the bank account number is discovered to be fake.
(Originally posted July 5th, 2012)
Text Message Scam
We are currently getting many phone calls and emails from members stating that they are receiving a text message phishing scam.
The message states your debit card has been deactivated and you are instructed to call a specific number to reactivate your card. The message is coming from “Your Credit Union Alert”.
Do NOT respond to this text message and delete the message. This message is NOT from your Credit Union.
(Originally posted April 11th, 2012)