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Find answers to our Frequently Asked Questions.
Posted April 29, 2021

COVID-19 is impacting communities in a variety of ways. School looks different for everyone, shoppers are keeping grocery stores busy, and work situations are changing.

We wanted to make life a little simpler by providing a comprehensive list of resources available to you. For additional assistance with essential needs, please use this 211 site.

Educational Resources

Families are able to obtain learning material at no-cost thanks to a variety of organizations. Here are a few.

Child Care
COVID-19 Testing & Vaccinations
  • Austin Public Health – FREE testing for the public
  • CommUnityCare – FREE for uninsured persons or billed through insurance provider
  • Austin Public Health – All adults are currently eligible to be vaccinated and can register through Austin Public Health 
  • VaccineFinder – Find clinics, pharmacies, and other locations that offer COVID-19 vaccines in the U.S.
  • CVS – Schedule an appointment for a vaccine in select stores
  • Austin Regional Clinic – Limited COVID-19 vaccine appointments are available for Moderna and Pfizer
  • H-E-B Pharmacy – Schedule an appointment for a vaccine in select stores
Food Assistance
Internet Access
Utility Service
COVID-19 Updates by County
Texas Tax Relief

Due to Winter Storm Uri, the tax deadline has been extended to June 15, 2021 for Texas residents. Individuals and businesses now have until then to file and make tax payments to the IRS.

Visit our TurboTax page for updates and a special savings coupon or visit the TurboTax Coronavirus Hub for additional resources.

Free Financial Coaching

Managing finances in the midst of a health crisis can be challenging. Our partner, BALANCE, is ready to serve should you need to speak to a financial coach. Services are provided at no cost to you. Coaches can assist with building a budget, debt repayment strategies, foreclosure prevention, student loan coaching, and more.

To speak to a financial coach, call toll-free 1-800.777.PLAN (7526). Monday–Thursday 9:30 AM–8 PM, Friday 9:30 AM–7 PM, Saturday 11 AM–4 PM (Central Time). Multilingual representatives are ready to assist.